SPAA was created in 2001 to serve the spa and wellness industries by building community, offering education, keeping apprised of trends and assuring the spa goer of safety and continuity in services and retail product quality.
Placing the environment at the forefront of sourcing translates into utilizing sustainable resources. Choosing minimal and recyclable packaging with wildcrafted or organic components. Prioritizing responsible stewardship in facility design and venue.
Training should be a constant involving ingredient knowledge, protocol systems, facility safety, customer care and responsible operations management. Education should be a part of the industry community as well as the fabric of each spa’s vision.
Realizing an industry that is robust and constantly improving involves communication via webinars, “how to” video streaming, podcasts, research, polling, benchmarking and sharing of systems and practices that are of the highest quality for all users.